ROHbot supports a wide range of file formats, including PDF, Word (.doc, .docx), Excel (.xls, .xlsx), JPG, PNG, and other standard file types—regardless of which system they come from.

If you’re seeing an error message after uploading a file, it’s often because the original file is either corrupted or empty. This can happen if the file was exported from another system and something went wrong during that export.

To avoid issues, we recommend saving or downloading the file directly to your computer (e.g., your desktop) before uploading it into ROHbot.

Need more tailored support? Reach out to us at [email protected] — we’re happy to schedule 1:1 time with our team to help optimize ROHbot for your specific needs.